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General FAQs
Ceremony FAQs

FAQs

If you've never planned an event or booked a band before you may have some questions.

 

Here are some of the most common questions we get asked, so this page might just help provide a quick answer, saving you valuable time and stress.

If you still need help - or have questions specific to your event - please call us or send an email (there are no silly questions!)

Use the links below to take you to the right place:

GENERAL/BOOKING FAQS

CEREMONY FAQS

DAYTIME RECEPTION FAQS

EVENING EVENT FAQS

GENERAL INFO/BOOKING FAQs

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Do I need to pay a deposit?

We usually ask for a minimum 25% deposit on all bookings, along with a signed agreement. Events that fall within 90 days of booking may require a larger deposit or payment in full - your contract will include full T&Cs.

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CAN WE COME AND SEE THE BAND LIVE?

Sometimes our bands perform in public, at both free and ticketed events. If you are unable to make an event then our website and social media have lots of content and will paint a good picture of what our events are like.

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DO YOU HAVE INSURANCE AND IS YOUR EQUIPMENT PAT TESTED?

Yes - and Yes.

We have Public Liability Insurance for £10Million and all our equipment is safety tested annually. We can usually forward these on to your venue a month before your event.

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WILL THE SINGERS IN YOUR VIDEOS BE THE SAME SINGERS AT MY EVENT?

We can give you a 99% guarantee on this. To support the demands of Undercovered - and to avoid cancelling in the event of illness, we may be forced to change our lineups from those advertised and provide deps (alternative musicians) of an equally high standard.

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CAN I SING A SONG with the band?

We would usually say no to this, however, in some circumstances, we can pre-arrange a song/performance. 

Remember, you have paid good money for professionals to play at your event, with expensive microphones and instruments. We want to deliver a show that you and your guests will remember for all the right reasons.

Any requests on the day will be politely declined.

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WHAT TIME DO YOU SETUP?

Typically for an evening event, load in is 18:00. it will be possible to load in at 17:30 for events starting at 19:00.

We allow up to 90mins for setup and sound checks.

For large scale events, load in is usually from 16:30.

We will be able to discuss this in more detail during the planning process and advise according to each event.

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how many songs do we need?

We recommend up to three songs:

1. Bridal entrance, 2. Signing registers, 3. Ceremony exit.

These can all be performed live or can be a mix of live and recorded songs, depending on your song choices. Let us know your ideas and we'll find a solution to make it work for you.

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when do we need to decide the songs?

From our point of view, as much time in advance as you can. Learning songs for your ceremony (and first dance) will take time, especially in busy periods. We would recommend deciding on your song choices no later than eight weeks before your wedding.

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HOW LONG DO YOU PLAY FOR?

Standard playing time for live music is 90mins. Depending on which package you choose music can be provided for the entire day. Please ask for more details about our daytime packages.

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WHAT TIME DO YOU SETUP?

Setup usually happens an hour before performance starts or prior to the first guest arriving. We will have a better idea once we know the running times for your event/wedding, often known as 'The Order of the Day'.

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WOULD YOU LIKE A MEAL during the day?

This depends on what you have booked. Most of the time, our musicians will be on site all day as part of a package and so we would ask that food is provided. When booking ceremony/daytime only it may not be part of the contract. Please read the contract terms and ask if you are unsure.

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Can we have a microphone for speeches?

Mic hire is included in some of our daytime packages and will be recommended to anyone having a reception in a marquee/tipi etc.

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DO YOU REQUIRE A STAGE?

It isn't always necessary but we love being on a stage. If there is the option to have one then it does mean the audience can see the band better. Our 6pc band would require approx 6m x 3m. Our 4pc band would require approx 4m x 2.5m.

Not every venue can fit a stage though so, in that case, our bands will be on floor level in front of the dance floor. Please note, we do not provide staging of any kind.

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Will you perform our first dance?

Yes, we are happy to learn your first dance or we can provide the original recording.

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how many power sockets do you need?

We usually ask for at least 4-6 sockets. We will provide extension leads. For marquees generators we require 1.5-2kW of power to operate.

CEREMONY FAQs

DRINKS RECEPTION FAQs

EVENING EVENT FAQs

Daytime FAQs
Evening FAQs
Performer on Stage

Still have questions?

Contact us directly and we'll be happy to help.

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